In less than 24 hours I've received 2 unsolicited but very complimentary comments through email. It makes a difference when people notice your contributions and I hope I do the same for others.
“Travel is fatal to prejudice, bigotry, and narrow-mindedness, and many of our people need it sorely on these accounts. Broad, wholesome, charitable views of men and things cannot be acquired by vegetating in one little corner of the earth all one's lifetime.”
― Mark Twain, The Innocents Abroad / Roughing It
When I am hosting someone I want them to tell me when they want a drink, if they need timeout, whether it is too hot or cold. When I am being hosted I don't like asking for most of these things for fear I'll be seen as high maintenance!
I'm continually shocked at how little understanding of what I consider simple IT matters so many people have. Things like passwords mystify people as do simple dialogue boxes. People will stop not knowing what to do when a dialogue box tells them, "that password is too short, try again and use at least 6 characters." They claim don't know what to do!!
Judgement comes quickly when someone does something we wouldn't. If only we invested that energy into understanding what drives their behavior. They will have a story, a reason, a method. Afterall, we would want to explain our decisions to those who will judge and criticise our decisions.
We spend too much time and effort trying to get people to understand our perspective and not enough attempting to understand theirs.
We collect ds many objects in life and hold them as status symbols when we mostly judge others by their character.
Life is a bunch of moments where we fumble with words to speak, emotions to feel, and actions to take. Even if we get good at it people respond differently.
Occasionally I'm stunned at how people can be so dishonest with little matters and they end up being enormous challenges. We see an opportunity to gain something for ourselves and take it. When confronted we fumble with some half-baked answer. Trust is relatively easy to build but easier to erode and once give much more difficult to re-establish.